Your privacy is extremely important to us. If you have any questions or suggestions about data or privacy, please do not hesitate to contact us at monica@vagabondmediagroup.com
This website is owned and operated by Vagabond Media Group, parent company of This is Cayman. Vagabond Media Group is a company registered in the Cayman Islands. Our registered address is 10 Market Street, Camana Bay, Cayman Islands.
It is This is Cayman’s policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy for you to understand how we collect, use, communicate, disclose and make use of personal information.
What personal information do we collect from you?
The data we collect about you may be identifiable or anonymous. Identifiable data uses something personal about you, for example, an email address or name. We may collect from you and process information that you provide to us when placing an order, registering online, setting up or amending an account with us on our website, for example, your name, address, email address, contact numbers, password, and card details which can be used when you subsequently place an order. This also may include information which you voluntarily disclose to us by email or other means or information requested as part of a survey or contest. These details are sometimes used by us for reporting or for advertising.
Anonymous data is data we use that tracks your actions on or off our website but does not specifically attribute this action to you, so we cannot see that you personally completed an action but we can see that somebody completed that action. We may, as an example, collect details about your visits to our website, including traffic data, location data and other communication data, used for analytics to improve your experience with the website. We use this data for reporting and for monitoring the effectiveness of advertising or marketing campaigns.
Facebook and Instagram ads – we serve ads to people on Facebook and Instagram based on their user profiles on Facebook and Instagram, this might include what they like, dislike or things they have shown an interest in.
Google Analytics – we analyse website user data, i.e., how someone navigates our website, to understand what areas of our website or which marketing campaigns work best. This might include what country a user is in, whether they are a new visitor or returning user, which marketing campaign they came to the website through. Google Analytics will associate the visitation information that it collects from SUITCASE with Google information from accounts of signed-in users. This means we can track a user across devices if they are signed in to their Google accounts, however we cannot see which user has visited across different devices, so the data is still anonymous.
Google location tracking – we use this for the Planner category on our website so that you can see recommendations that are located near you. This is the only way in which we use this data. You can opt out of location tracking through your browser at any time.
Mailchimp – we track overall clicks and opens for a newsletter. This means we can analyse how newsletters perform.
Square Space – we track article views with this tool, so that our editors can track the progress of each article when they are editing. This tracks how many views each article has attained since being published.
Identifiable data
Data processors that process your identifiable information, i.e., your name, email address, home address, do so on behalf of This is Cayman to process website orders, competitions, reporting and advertising. We never sell this information or use it any way other than fulfilment of our business functions. We do however invite you to read the privacy policies of our identifiable data processors so that you are fully aware of how your data is being used.
Facebook – we run ads on Facebook and Instagram that use identifiers of our customers or users who have signed up to receive newsletters from us, we take the profile of these customers or newsletter subscribers and show ads to new users based on similarities between likes and dislikes of our customers or newsletter subscribers. We collect the data for Facebook ads through cookies on our website and through order data collected when a customer purchases. If you would like to opt out from this you email monica@vagabondmediagroup.com and we will remove your details from our lists.
Mailchimp – we use Mailchimp to send out email campaigns to email addresses that have been subscribed to receive newsletter campaigns from us. We track how often a particular email address will open or click through our campaigns, or purchasing behaviour of our database. This allows us to send out campaigns based on an email address’s behaviour, so that we can be more targeted in our messaging. We also use this service to send out unique order-based offers, for example, sending a discount code for a product when a customer purchases a magazine.
Social media – we use Sprout Social for scheduling and commenting on social media posts. This is used for our scheduling and commenting on Facebook, Instagram and Twitter.
How is your information processed, stored and kept secure?
This is Cayman accepts a reasonable duty of care when it comes to keeping your information secure. Our website currently uses high-level Secure Socket Layer (SSL) encryption. You can therefore rest assured that we take the security of your payment and personal details very seriously. We may vary this in the future if we feel you will benefit from greater security whilst using our website.
You can tell whether a webpage is secure as ‘https’ will replace the ‘http’ at the front of the thisiscaymantv in your browser address window, also a small locked padlock will appear in the bottom bar of your browser window. The websites and our servers have appropriate technical and organisational measures in place to protect against unauthorised or unlawful use of your personal information as well as the accidental loss, destruction or damage of your personal information whilst under our control. We conduct regular audits of data processing activities and security controls to ensure we have the highest level of security at all times.
We also ensure that personal information systematically destroyed, erased, or anonymised when it is no longer legally required to be retained or to fulfil the purpose(s) for which it was collected.
Do we share your personal information with anyone?
We never share your data with any third parties other than Data Processors, who need your data in order to fulfil a service, such as reporting or taking payment for an order, on behalf of This is Cayman. If we give your data to a third party who is not providing a service, for example, email entrants from a competition, we will only pass this data once we’ve been given express consent by you to do so.
Changing your opt-in or opt-out status
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. You can log in to your account to access and amend your details. If you are having any difficulties accessing these details or would like to change your opt-in status, contact us at monica@vagabondmediagroup.com
All our marketing emails also have unsubscribe links featured in the footer. Clicking this link may be the fastest way to stop receiving these communications.
Advertising
As a business, we try to generate revenue from our website through both magazine sales and advertising on the site. See below the different forms of advertising we currently conduct. Advertising types do evolve over time so we urge you to regularly review this privacy policy if you are interested in what advertising we do. We will add to the list below should a new form of advertising be introduced to the site.
Sponsored content – from time-to-time we produce content that has been paid for by an advertiser. When this appears as an article we have a label at the bottom of the page. This is to let you know that the article has been paid for by an advertiser. We may also feature these articles on our social media feeds or in our newsletters, our users will be able to see the advertisement label at the top of the article when they click through from either social media or a newsletter.
Affiliate links – these are links on our website to another website that track whether someone clicks through a link and subsequently purchases something on that website. We would then receive commission on that purchase.
Access to information
You have the right to access information held about you. If you wish to see what data we are holding about you, please write to us and we will process your request within 30 days.
How to ask questions or contact us about this policy
We’d be happy to discuss the details in greater depth or answer any questions if there is anything you don’t understand. We would also love your feedback. Email us at monica@vagabondmediagroup.com.
